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Outcare Appoints Shona Robertson as Chief Operating Officer

04 Sep 2025

Outcare Appoints Shona Robertson as Chief Operating Officer

Announcements  |  News
Outcare COO, Shona Robertson

Outcare announces the appointment of Shona Robertson as the new Chief Operating Officer, strengthening the organisation’s executive leadership team as we continue to expand our services across justice, youth, and family support.

Shona brings more than 15 years of leadership experience in service delivery and reform across Western Australia’s child protection, justice, and family services sectors. As a former leader within Outcare, she returns with a deep understanding of the organisation and its mission, combined with a strong systems lens and a track record of improving organisational cohesion, service integration, and client-centred outcomes.

Shona’s appointment reflects the strength of Outcare and the transformation we are undertaking as an organisation. As we continue to build on 61 years of service, our focus remains on investing in the capability of our people and the impact of our programs. Shona’s leadership combines a deep understanding of Outcare’s history with the foresight needed to guide us into the future – ensuring we remain firmly embedded in communities and positioned to deliver lasting, positive change.” David Cain, Managing Director, Outcare

“Outcare has a proud history of supporting individuals and families through some of the most complex challenges in life. I am honoured to return and contribute to the organisation’s next chapter, and I look forward to working with our teams and partners, to build integrated, preventative and whole-of-life supports, that create real impact and a future where the people we work with can thrive on their own terms” Shona Robertson, Incoming Chief Operating Officer, Outcare.

Shona’s appointment reinforces Outcare’s commitment to delivering bold and innovative services that respond to the needs of communities across Western Australia.

About Outcare
Outcare supports individuals facing challenges such as intergenerational trauma, mental health issues, family and domestic violence, and systemic barriers. While we have deep expertise in the justice and child protection systems, our work extends beyond those sectors to meet people where they are, when they need it most. We help build connected, resilient communities by walking alongside individuals on their journey to healing, empowerment, and positive social engagement.

Media Contact
Serina Gill, Marketing and Communications Lead
Communications@outcare.com.au

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