Feedback
Your feedback is important as it helps us to know what we are doing well, and what we need to improve.
Feedback, concerns & complaints
As a member of the public or if you’re connected with Outcare, you have the right to give us feedback, express your concerns, or lodge a complaint.
Choose from one of the following options to provide your feedback, concern or complaint.
- Parking is available on site at Jandakot.
- If you visit via public transport, plan ahead with Journey Planner.
Tell one of our employees
We’d be happy to help you.
Click here to complete our online feedback form
Or, you can click here to download a PDF version of the feedback form. (To fill in the PDF form online, you must save the PDF file on a desktop device with an Adobe Acrobat Reader software or extension. We recommend the free Adobe Reader Chrome Extension, or the free Adobe PDF Reader).
Whistleblower hotline
Outcare is committed to maintaining our highly ethical corporate culture, and we take our corporate legal responsibilities very seriously.
We encourage any current or former:
- employees;
- contractors;
- volunteers;
- associates;
- or spouses, relatives or dependents of the above;
to speak up relating to any misconduct, improper state of affairs or breaches of legislation at Outcare.
Our fully confidential and independent whistleblower service is provided by RSM Australia.
Contact RSM on 1800 270 748. The line is open 24/7, 365 days per year.
